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Refunds and Returns Policy

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Effective Date: January 19, 2025

At Nourish Me Foods, we are committed to providing high-quality products and ensuring customer satisfaction. This Refunds and Returns Policy outlines the conditions and process for returning products and requesting refunds. By purchasing from our website (https://nourishmefoods.com), you agree to comply with this policy.

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1. Eligibility for Returns

You may return products purchased from Nourish Me Foods if they meet the following conditions:

  • Timeframe: Returns must be initiated within 7 days of receiving the product.

  • Condition: Products must be unused, unopened, and in their original packaging. Products that are damaged or altered by the customer will not be eligible for returns.

  • Defective or Damaged Products: If the product was defective, damaged during shipping, or incorrect, you are eligible for a return or replacement.

 

2. Items Not Eligible for Return

The following items cannot be returned:

  • Products that have been opened or used.

  • Items not in their original condition or packaging.

  • Any product reported for return after 7 days of delivery.

 

3. Return Process

To initiate a return, please follow these steps:

  1. Contact Customer Support:

    • Email us at nourishmefoods1@gmail.com with your order number, a detailed description of the issue, and supporting photographs if applicable.

  2. Return Authorization:

    • Our team will review your request and provide a Return Authorization Number (RAN) if your return is approved.

  3. Package the Product:

    • Pack the item securely in its original packaging, including all accompanying documents.

  4. Ship the Product:

    • Send the product to the following address: Nourish Me
      4-7-296 A/A1, Near Mehar Baba Temple, Esamiya Bazar, Koti, Hyderabad, Telangana

    • Customers are responsible for the cost of return shipping unless the return is due to our error (e.g., defective or incorrect product).

  5. Confirmation:

    • Once we receive the returned product and verify its condition, we will process your refund or replacement.

 

4. Refund Policy

4.1. Refund Eligibility

Refunds will be issued in the following cases:

  • The product is defective or damaged upon arrival.

  • The wrong product was shipped to you.

  • The return request is approved, and the product meets the eligibility criteria.

4.2. Refund Process

  • Refunds will be processed within 7-10 business days of receiving and inspecting the returned product.

  • Refunds will be issued to the original payment method used for the purchase.

  • Shipping fees are non-refundable unless the return is due to an error on our part.

4.3. Partial Refunds

In some cases, partial refunds may be granted (e.g., for products returned in a slightly damaged condition due to shipping).

 

5. Replacement Policy

If you receive a defective or damaged product, you may request a replacement instead of a refund. Replacements will be processed and shipped once the original product is returned and inspected. Shipping costs for the replacement will be covered by us in cases of defective or damaged products.

 

6. Contact Information

If you have any questions or concerns regarding our Refunds and Returns Policy, please contact us:

Email: nourishmefoods1@gmail.com
Address: 4-7-296 A/A1, Near Mehar Baba Temple, Esamiya Bazar, Koti, Hyderabad, Telangana

 

7. Changes to this Policy

We reserve the right to update or modify this Refunds and Returns Policy at any time to reflect changes in our practices or for legal reasons. The updated policy will be posted on our website, and we encourage you to review it regularly.

 

Thank you for choosing Nourish Me Foods. Your satisfaction is our priority!

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