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Privacy Policy

Effective Date: January 17, 2025

At Nourish Me Foods ("we," "our," or "us"), we are committed to protecting your privacy and ensuring that your personal data is handled in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our website (https://nourishmefoods.com) and engage with our services.

1. Data Controller Information

The data controller responsible for your personal data is:

Nourish Me
Address: 4-7-296 A/A1, Near Mehar Baba Temple, Esamiya Bazar, Koti, Hyderabad, Telangana
Email: nourishmefoods1@gmail.com

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2. Data Collection

We collect the following categories of personal data:

2.1. Data You Provide to Us

  • Contact Information: Name, email address, phone number, and address.

  • Order Information: Billing and shipping details, order history, and payment information (processed securely through third-party payment processors).

  • Account Information: Login credentials for accounts created on our website.

2.2. Data We Collect Automatically

  • Technical Data: IP address, browser type, device information, and usage data.

  • Cookies and Tracking: Information collected through cookies and similar tracking technologies. (Refer to our Cookie Policy for details.)

2.3. Data from Third Parties

We may receive additional data from trusted third-party sources, such as payment processors or social media platforms, based on your interactions with them.

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3. Purpose of Data Collection and Usage

We use your personal data for the following purposes:

  • Order Fulfillment: Processing and delivering your orders, including sending order confirmations and updates.

  • Customer Support: Addressing inquiries, complaints, and feedback.

  • Marketing: Sending promotional emails and newsletters (with your consent).

  • Website Improvement: Analyzing website usage and enhancing functionality.

  • Compliance: Complying with legal obligations and protecting against fraudulent or unlawful activities.

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4. Legal Basis for Processing

Under GDPR, we rely on the following legal bases for processing your data:

  • Consent: For marketing communications and use of cookies.

  • Contractual Necessity: To fulfill your orders and provide requested services.

  • Legal Obligation: To comply with legal and regulatory requirements.

  • Legitimate Interests: To improve our website, ensure security, and enhance user experience.

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5. Data Sharing

We do not sell your personal data. However, we may share your data with:

  • Service Providers: Third-party vendors assisting with order processing, payment gateways, shipping, and marketing.

  • Legal Authorities: When required by law or to protect our rights.

  • Business Transfers: In case of a merger, acquisition, or sale of our business assets.

All third parties are required to process your data in compliance with GDPR and maintain confidentiality.

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6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this Privacy Policy or as required by law. Once the retention period expires, your data will be securely deleted or anonymized.

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7. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data, including:

  • Data encryption in transit and at rest.

  • Secure payment gateways for transactions.

  • Regular monitoring of systems for vulnerabilities.

While we strive to protect your data, no method of transmission over the Internet or storage is completely secure.

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8. Your Rights

Under GDPR, you have the following rights:

  • Access: Request a copy of the personal data we hold about you.

  • Correction: Request correction of inaccurate or incomplete data.

  • Deletion: Request deletion of your personal data, subject to legal obligations.

  • Restriction: Request restriction of data processing in certain circumstances.

  • Portability: Request transfer of your data to another service provider.

  • Objection: Object to processing based on legitimate interests or for direct marketing.

  • Withdrawal of Consent: Withdraw your consent at any time for data processing based on consent.

To exercise these rights, contact us at nourishmefoods1@gmail.com. We will respond within one month of receiving your request.

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9. Cookies

We use cookies to enhance your browsing experience. For details on how we use cookies and how to manage them, please refer to our Cookie Policy.

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10. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or reliance on adequacy decisions by the European Commission.

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11. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and we encourage you to review it periodically.

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12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:

Nourish Me
Email: nourishmefoods1@gmail.com
Address: 4-7-296 A/A1, Near Mehar Baba Temple, Esamiya Bazar, Koti, Hyderabad, Telangana

Thank you for trusting Nourish Me Foods with your personal data.

Your privacy is our priority.

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